Privacy Policy
At Core Point Services UAE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a service, or communicate with our team.
By using https://corepointservicesuae.com/, you acknowledge that you have read and understood this Privacy Policy.
About This Privacy Policy
Core Point Services UAE provides professional technical, maintenance, and property-related services in the UAE. Our website allows visitors to learn about our services, submit enquiries, request quotations, and contact our team.
This policy explains what information we may collect through these interactions and how we use that information to provide a better and more reliable customer experience.
Information We May Collect
Depending on how you interact with our website, we may collect information such as:
- Full name
- Phone or mobile number
- Email address
- Property or service location
- Service requirements and enquiry details
- Information submitted through contact or enquiry forms
- Details provided when requesting a quotation
- Communication records when you contact us
- Website usage information, such as pages visited and general browsing activity
Please avoid submitting unnecessary sensitive or confidential information through our website forms.
How We Collect Your Information
Information may be collected when you:
- Fill out a contact or enquiry form
- Request a quotation or service
- Contact us by phone, email, WhatsApp, or other available communication channels
- Ask questions about our technical or maintenance services
- Interact with our website
- Subscribe to communications, where applicable
We may also receive limited technical information automatically when you browse our website.
How We Use Your Information
We use the information we collect for legitimate business and customer-service purposes, including:
- Responding to your enquiries
- Understanding your service requirements
- Providing quotations and estimates
- Scheduling service visits or consultations
- Communicating about requested services
- Managing customer relationships
- Improving our website and service experience
- Understanding website performance and visitor behaviour
- Maintaining website security
- Preventing misuse, spam, or fraudulent activity
- Meeting applicable legal and regulatory requirements
We do not use your information for purposes unrelated to your interaction with Core Point Services unless there is a valid legal basis or you have provided appropriate consent.
Service Enquiries and Quotations
When you contact us regarding AC services, electrical work, plumbing, cleaning, tile or stone work, plastering, carpentry, property maintenance, or other services offered through our website, we may use the information you provide to understand your requirements and respond appropriately.
If you request a quotation, the information may be shared internally with the relevant team members so that we can assess your requirements and provide an accurate response.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and enhance website performance.
Cookies may help us:
- Remember certain website preferences
- Understand visitor interactions
- Analyse website traffic
- Improve website navigation
- Identify technical issues
- Support website security and functionality
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
Website Analytics
We may use analytics and website measurement tools to understand how visitors interact with our website.
These tools may collect information such as:
- Browser type
- Device type
- Approximate geographic information
- Pages visited
- Time spent on pages
- Referring websites
- General website interaction data
This information is generally used in an aggregated or analytical manner to improve our website and marketing activities.
Marketing Communications
If you voluntarily provide your contact information and agree to receive communications from us, we may contact you regarding our services, offers, updates, or relevant business information.
You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.
Service-related communications may still be sent where reasonably necessary to respond to an enquiry or manage an existing service request.
How We Protect Your Information
Core Point Services UAE takes reasonable administrative, technical, and organisational measures to protect information against unauthorised access, misuse, alteration, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
Sharing of Personal Information
We do not sell or rent your personal information to third parties.
Information may be shared when reasonably necessary with:
- Employees or authorised representatives handling your enquiry
- Service personnel involved in fulfilling your request
- Website hosting and technical service providers
- Website analytics or technology providers
- Professional advisers where necessary
- Government authorities or regulators where legally required
Where third-party providers process information on our behalf, we expect them to handle information appropriately and securely.
Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, maps, communication services, or other external resources.
If you follow a third-party link, you will be subject to that third party’s privacy practices and terms. Core Point Services UAE does not control the privacy policies or security practices of external websites.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
WhatsApp, Phone and Other Communication Channels
If you contact Core Point Services UAE through WhatsApp, telephone, email, or another communication platform, information exchanged through that platform may be processed according to the platform provider’s own terms and privacy policy.
We may retain relevant communication details when necessary to respond to your enquiry, coordinate services, or maintain appropriate business records.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
When information is no longer required, we may securely delete or anonymise it where appropriate.
Your Privacy Rights
Subject to applicable UAE laws and regulations, you may have rights relating to your personal information, including the ability to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally appropriate
- Ask us to restrict certain uses of your information
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Ask questions about how your information is handled
To exercise a privacy-related request, please contact us using the details provided below.We may need to verify your identity before processing certain requests.
Children's Privacy
Our website and services are intended for general audiences and are not specifically directed toward children.
We do not knowingly request or collect personal information from children for marketing purposes. If you believe a child has provided personal information to us without appropriate permission, please contact us so that we can review the matter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, business practices, or applicable legal requirements.
When we make changes, we will update the Last Updated date shown at the beginning of this page.
We encourage visitors to review this page periodically to stay informed about how we handle personal information.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your information is handled, please contact Core Point Services UAE.
Core Point Services UAE
Location:Â United Arab Emirates
Email:Â corepointuae@gmail.com
Phone:Â 0554044576
Website:Â https://corepointservicesuae.com/
We will make reasonable efforts to review and respond to privacy-related enquiries within an appropriate timeframe.
Your Continued Use of Our Website
By continuing to use the Core Point Services UAE website after this Privacy Policy has been updated, you acknowledge the updated policy as applicable to your use of the website.
Core Point Services UAE is committed to handling customer information responsibly, transparently, and with appropriate care.